“Success is that both customers and employees are happy.
We believe, that by analyzing emotions in communication, by using extended reality, we can improve both customer exprerience and work satisfaction.”
Terje Ennomäe & Lauri Ilison
Founders @Feelingstream
2019-
8
PERSONNEL 2019
–
PERSONNEL TURNOVER
439
REVENUE 2019 (keur)
51%
EVENUE CHANGE
–
EBITDA 2019 (keur)
Impact
The way you and me are treated by other people, affects a lot how you and me treat other people, and how we relate to the surrounding world. A significant part of our emotions are due to how we are addressed, and how people relate to us at that very moment.
By using Feelingstream you can analyze these emotions in realtime, and can help agents to work right. At the same time, you can prohibit inappropriate or amoral behavior between company’s sales people and customers.
In the later phase, it’s possible to apply this technology in any human communication which takes place betweeen people.
